Curl Around Pre School Terms and Conditions:

1. Registering your child for a place at the Pre-School requires you to complete and to sign a Registration Form. By registering your child at the nursery and/or signing the form you agree to all the terms and conditions set out below; and to adhere to our policies.

2. A place is only secured once the Registration Form has been completed, signed and returned to the Pre-School with a non-refundable registration fee of £40 and a refundable deposit of £100 (which is subject to all notice periods being met – see below).

3. For clarity throughout these Terms & Conditions, a calendar month means each of the twelve named periods into which a year is divided (January, February, etc.). A half-term means one of the six periods in the Buckinghamshire schools academic year. A term means one of the 3 terms (Autumn, Spring & Summer) in the Buckinghamshire schools academic year.

4. Following receipt of a Registration Form, the start date can only be delayed once, and only be delayed by one month, before the child’s reserved place will be open to others and the child’s name added to the waiting list. Notice of the delay must be in writing. If the notice to delay is less than one month from the original start date, then fees are due from the original start date until the end of one full calendar months’ notice (to coincide with the end of a calendar month). The refundable deposit will be forfeited if the child subsequently does not start at the nursery (see 5. below).

5. If you cancel your child’s place without the child starting at the Pre-School the refundable deposit is forfeited. If you cancel within one full calendar month of the due start date fees are also payable for the period between the due start date and the end of the next calendar month - for clarity, if notice is given between the 2nd and the last day of a month then the notice period goes to the last day of the following month.

6. The £100 deposit is refundable when your child leaves the Pre-School subject to half-term’s notice in writing by the first day of the half-term for children to leave on the last day of that half-term.

7. If this notice is not given, then fees continue to be payable. If any fees are outstanding when your child leavesthe Pre-School the refundable deposit is forfeited. For clarity if notice is given after the start of a half term, then the notice period continues until and including the last day of the next half term.

8. A half-term’s notice in writing is required by the first day of the half-term should you wish to give notice for your child to leave the Pre-School. Failure to give this notice will result in fees being charged on the existing number of sessionsfor the half-term. For clarity, at least a half-term’s notice is required to leave the Pre-School, with the notice commencing at the start of the next term or half-term.

9. A half-term’s notice in writing is required by the first day of the half-term to reduce the number of sessions attended. Failure to give this notice will result in fees being charged on the existing number of sessions for the half-term. For clarity, at least a half-term’s notice is required to reduce sessions, with the reduction commencing at the start of the next term or half-term.

10. Children in receipt of funding will only be allowed to change sessions at the start of a new term (and cannot change session during a term) subject to the correct notice in writing being given.

11. 48 hours’ notice 2 working days before the session, i.e. where a working day is Monday – Friday only) in writing is required for cancelling additional sessions. If this notice is not given, then the session continues to be chargeable.

12. No refund or reduction of fees is made if your child is absent from the Pre-School (e.g. holiday; illness).

13. No reduction / refund is made if the Pre-School is closed for reasons beyond our control, or the service we provide is restricted, (e.g. adverse weather conditions; forced closure by the Government or a Public Authority). This means that the usual full fees are still liable for payment during any closure. If we are closed/providing a restricted service for a period of a month or longer and we are unable to provide any service for you during this period then, at our discretion, we may reduce the fees payable during the period we are closed/providing a restricted service; though, if we do not, then full fees will still be liable. If during such period you want to give notice and we are unable to provide any service for you during this period then, at our discretion, we may reduce the notice fees to 50% (or any other rate we may decide) of that month’s fees that would normally have been due had we provided the service to you, but notice period fees will still be due to be paid either at the full rate or our discretionary rate.

14. The Pre-School closes for Bank Holidays.

15. Fees are calculated on either a 38-week year. No refund is given for Bank Holidays.

16. Our opening times are from 8:15am to 4:15pm, Monday to Thursday and 8:15am-3:15 Friday. We are unable to take responsibility for children outside these times as your child is not covered by our insurance.

17. Fees:

a. Fees for all children are payable monthly in advance by the first day of each month.

b. The first month’s fees for new starters are due in full one month before the start date.

c. Fees for additional sessions are due before the sessions.

d. For fee calculations please see our fee sheet.

e. If the fees have not been paid in full (for clarity “in full” means the entire monthly fees and does not mean if the fees have been part paid or underpaid, as this is not “in full”) and showing in our bank account by 9am on the 10th of a month, then a late payment charge of £10 per day will be applied to your account (per child). The £10 per day late fee payment, will continue to be added each day until all the outstanding fees, to include all late payment costs incurred, are paid in full and showing in our bank account. If the fees are subsequently paid, and not the late fee payments, then the £10 per day will be added until the late fee payments are also settled in full. The daily interest will automatically be added to your account at 9 am each day. There will be no exceptions to the above.

f. If any fees are outstanding after 9am on the 20th of a month we reserve the right to immediately cancel your child’s place. The outstanding fees, all late payment charges, including the appropriate notice period will still be payable and you will forfeit your deposit. When necessary, we will take legal action to recover outstanding fees with interest and costs.

18. If a child becomes ill at Pre-School, you or your named emergency contact will be telephoned. Therefore, it is your responsibility to inform us of any changes to your details (e.g. mobile phone; address).

19. Any child suffering from an infectious illness must not be brought into Pre-School until a doctor has certified that the child is no longer infectious. For sickness and diarrhoea, it is a 48-hour exclusion from the last bout from either or both.

20. Please do not bring any personal possessions (e.g. jewellery; money) into the Pre-School as we cannot take responsibility for any loss or damage.

21. Please label ALL items of clothing. We cannot take responsibility for unlabelled items.

22. Please try to be punctual when collecting your child. It is very important to collect your child at the correct time;otherwise, some distress could be caused. We appreciate there may be times when this is unavoidable, but you couldincur extra charges if it were to happen frequently. These will be £10 for every 5 minutes late. If you are going to belate then please telephone the Pre-School

23. If a person other than the parent or guardian has to collect your child, please inform a member of staff in advance. It is Pre-School policy not to allow any child to leave with an unnamed person. We prefer to have seen the nominated person before collection. If this is not possible, we will use a password scheme to identify your nominated collector.

24. We reserve the right to refuse admission.

25. We reserve the right to cancel a child’s place in the setting; if we feel it is not in the child’s best interest to attend the setting; or if the parental relationship has become fractured.

26. We reserve the right to amend a child’s days and or hours of attendance, if we feel it is in the child’s best interest to do so.

27. We reserve the right to amend the terms and conditions.

28.Failure to give this notice will result in fees being charged on the existing number of sessions.

Dated: 1st January 2026